CGAD
Clalucia Gletes Alulida Dyove

1 reviews | Active since Jul 2022

06 Aug 2022, 11:29

Contract phone

Hi :) Your device with Job No. ***8 has been sent to the Vodacom Advanced Repair Centre for a higher level repair. We will be in touch with you soon. To track https://cutt.ly/vl0KGEX. Please do not reply to this message.

I have not received any help from vodacom since last month I was told that to wait until when I don't know

Since then I only received an sms above, that says they took the device for repair..

I keep saying I need a help to cancel the contract I don't want to deal with vodacom anymore, please I want all my money back CANCEL THE CONTRACT PLEASE I BEG

My goodness me until when I will be crying for help 😭😢😢

Regads

0
Replies (1)
Vodacom
Vodacom's reply07 Aug 2022, 11:53
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team