dM
dibuseng M
1 reviews | Active since Jan 2013
11 Feb 2020, 11:33
Contract phone changed to pre paid without my knowledge
Had a contract phone with Vodacom and from nowhere they decided to change my contract to pre paid without even contacting me or anything!
**** service i am getting from them because i am still waiting for them to revert back to me with the details from their investigation since last month already!
So frustrating !
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Vodacom's replyOfficial
11 Feb 2020, 13:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2020, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team