AM
Andre M
1 reviews | Active since Jan 2026
31 Mar 2026, 11:04
Contract phone blocked.Vodacom have credited our account in full for wbich we are gratefull as it was an mistake made on their side.However our contract phone is still blocked they said it will be unblocked within 48 hours its been 72 hours now.please ass
Account settled in full phone still blocked and cant use it.
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Vodacom's replyOfficial
31 Mar 2026, 12:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2026, 12:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team