AX
AX X
1 reviews | Active since Nov 2019
26 Sept 2023, 13:38
Contract Phone -
Hi,
I am getting very inferior performance on internet on my phone - Contract Phone I have a contract - High End I cannot maintain internet connectivity and it's extremely slow - I know it is not the phone - Because when I am on WIFI - The phone performs as expected I experience this throughout Sandton and Midrand when I am visiting clients I intend on giving Vodacom a grace period to identify why this is happening - If this continues - I will cancel my contract and move to MTN - Resolve this or lose a customer -
AX Xenios ***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
26 Sept 2023, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Sept 2023, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
