AX
AX X

1 reviews | Active since Nov 2019

26 Sept 2023, 13:38

Contract Phone -

Hi,

I am getting very inferior performance on internet on my phone - Contract Phone I have a contract - High End I cannot maintain internet connectivity and it's extremely slow - I know it is not the phone - Because when I am on WIFI - The phone performs as expected I experience this throughout Sandton and Midrand when I am visiting clients I intend on giving Vodacom a grace period to identify why this is happening - If this continues - I will cancel my contract and move to MTN - Resolve this or lose a customer -

AX Xenios ***

0
Replies (1)
Vodacom
Vodacom's reply26 Sept 2023, 14:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team