TN
Thembelihle N

1 reviews | Active since Apr 2017

24 Apr 2017, 14:35

Contract Phone

<p>i have a contract with vodacom , the sale consultant didnot offer me an insurance policy and now my phone is lost and l need to continue pay it , and l went to vodacom to speak about it and they said their is nothing they can do . But the sales he did not explain me anout the insurance policy . </p>

0
Replies (2)
Vodacom
Vodacom's reply24 Apr 2017, 15:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Apr 2017, 10:24
Official

Dear Miss Ndlovu,

Feedback has been provided.

Regards,

Cassandra