TM
Thembi M
1 reviews | Active since Dec 2021
25 Apr 2023, 05:49
Contract payment arrangements
Good day vodacom
My name is Thembi Makhubela and I have been trying to get assistance to make payment arrangements for payments I have missed with no assistance kindly advise how to go about this adi already sent numerous emails,
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Apr 2023, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Apr 2023, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 May 2023, 10:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, with regards to the Vodacom account number I*** and as per the feedback from the Legal Division:
We have generated the paid in full confirmation letter and instructed all the relevant credit bureaus to update the payment profile.
The turnaround time for the letter is 24 hours and the bureaus expected turnaround time is 5-7 working days.
The query has now been resolved. Regards Consumer Website Team
We have generated the paid in full confirmation letter and instructed all the relevant credit bureaus to update the payment profile.
The turnaround time for the letter is 24 hours and the bureaus expected turnaround time is 5-7 working days.
The query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply02 May 2023, 10:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, with regards to the Vodacom account number I*** and as per the feedback from the Legal Division:
We have generated the paid in full confirmation letter and instructed all the relevant credit bureaus to update the payment profile.
The turnaround time for the letter is 24 hours and the bureaus expected turnaround time is 5-7 working days.
The query has now been resolved. Regards Consumer Website Team
We have generated the paid in full confirmation letter and instructed all the relevant credit bureaus to update the payment profile.
The turnaround time for the letter is 24 hours and the bureaus expected turnaround time is 5-7 working days.
The query has now been resolved. Regards Consumer Website Team
Best regards,