HD
Henk D

1 reviews | Active since Jan 2015

29 Mar 2017, 13:36

Contract Ownership Transfer

<p>I have been trying since August 2016 to transfer a contract to my name from my father's name. Every month when a follow up with the Vodacom shop in Summerstrand, Port Elizabeth, they tell me there is a system problem. They told me that they have submitted the documents to headquaters and there is nothing more that they can do. </p> <p> </p> <p>Where does this leave me? 8 months have passed and I have made no progress... I don't know what to do anymore...</p> <p> </p> <p>Regards</p> <p>Henk</p>

0
Replies (3)
Vodacom
Vodacom's reply29 Mar 2017, 13:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Mar 2017, 14:57
Official

Dear Henk,

Feedback has been provided.

Regards,

Cassandra

Best regards,

HD
Henk D's update31 Mar 2017, 15:08
Reviewer Update

Dear Cassandra

Your reply was for me to visit the store and request them to submit the application documents. You clearly did not understand my previous comments...

Regards

Henk