KF
Khanyisa F

1 reviews | Active since Jul 2011

05 Jul 2016, 09:12

Contract overcharged

<p>i took a 2G data contract with Vodacom in March 2016 for R159 per month. they've charged me up to R5500 from my bank account. when i enquire the contract was not set on top-up. however eversince June i never had any data nor hear a word from vodacom. i would like to cancel this contract as it was never friendly towards me, i had missarable 3 months with them.</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2016, 10:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team