MR
Mabu R
1 reviews | Active since Jul 2019
27 Dec 2022, 20:04
Contract over charge
I got a call from a Vodacom consultant on the 26th of November 2022 to say I have been a loyal customer and want to offer me a laptop from only R99 which brings my account to R415 only for them to debit R714. I called and they were rude and did not help,I tryed to cancel because I dnt afford and they refused
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Vodacom's replyOfficial
28 Dec 2022, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2022, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team