Contract number completely deleted off the system - i***-8

<p>Recently my father passed away and with the extra financial burden we were unable to pay our contract phones... so we go cut off... unserstandable..... suddenly I wasn't receiving phone calls and smses as of 9 July 2017.... I phoned in and they Said my arrears were R4111.00 ... I took a loan from my work to pay this amount as i use my phone for work purposes and I need it for internet banking etc...</p> <p> </p> <p>Suddenly after my phone not being reconnected I phone in to be told my number has been deleted from the system... now I am pretty sure that can't be done as it is a 2 year contract number that was only started in december... it has been a week now and absolutely no one has been able to explain this to me or tell me what has happened to my number... the best advice I was given by a call centre agent was to go and BUY my own number back??? Are you really being real with That? I am all up to date with my phone and I want my phones reconnected or I will take this as far as I can possibly take It! And do not tell me to phone in to the call centre as for the past 4 days that's what I have been doing at least 4 times a day!!!</p> <p> </p> <p>Out of desperation I went to vodacom today and they put me on call to a very rude woman (you better pray TO Jesus I don't remember your name) and she told me that I have an outstanding payment of R10000 ... what? My contract is 7 months old.. at R1300 a month... And I have paid R4111 that I was told is the only arrears.... please explain as clearly my math isn't up to scratch with this.... so in short...</p> <p> </p> <p>I have no phone.. no way for you to contact me as you deleted my number off your network... no way of doing anything and I refuse to go and BUY another SIM card when I have this contract which will be sorted out so help me God!</p> <p> </p> <p>If I could give less stars I would! The only contact I can give you is my deceased dad's phone number as thankfully he decided to go to my.. while I have been on vodacom for probably near 10 years if not more.</p> <p> </p> <p>I am deeply disappointed and expect results within the next day.</p>