MH
Marelize H
1 reviews | Active since Apr 2025
27 Aug 2025, 13:25
Contract not working for 8 months
We upgraded are contract we got a new SIM card for the pass 8 months the contract did not work the SIM is not working we phone customer service they can help us we when to the store did not help us so we like a credit for the pass 8 months for the contract not working
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Replies (2)
Vodacom's replyOfficial
28 Aug 2025, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MH
Marelize H's updateReviewer Update
28 Aug 2025, 11:28We did in the store the upgrade so we just need to found if they will credit us for the 8 months
MH
Marelize H's update28 Aug 2025, 11:28
Reviewer Update
We did in the store the upgrade so we just need to found if they will credit us for the 8 months