Contract not getting cancelled

On Friday 19 February I visited the Vodacom shop in Clearwater to cancel my contract. I had the quotation with me that they emailed to me. I handed that in together with my ID and the amount of R 1787 - 00 which they requested from me to pay.<br> Everything was uploaded onto the system and they told me that all is OK and that my contract will be cancelled Monday morning first thing... What a joke.<br> <br> I have now resend all the documentation to *** (cancellations department) and the email address they supp**** me 11 (eleven times) phoned them 11 times and they keep on telling me that they do not receive my documents. [Email Removed]<br> <br> This is the MOST PATHETIC service I have EVER experienced.<br> <br> There is no place I can deliver it by hand either. <br> <br> HOW on earth do I get my contract cancelled ???