Contract not even activated

<p>My boyfriend went to upgrade his wifi from 5 gig to 10 gig a few months ago and every month we wonder how can we run out of data in that three weeks. I mean 10 gig is a lot and it' s only the two of us..He went to Vodacom in Ceres to do the upgrade . Today after he phoned a different vodacom branch, almost three months later, vodacom told him that vodashop in Ceres did'nt even activate the contract he signed that day for the upgrade. I mean how wrekles can you be. Pathetic!</p>