Contract not cancelled - awaiting activation

7 April 2016, I contacted Vodacom online for a new uChoose Flexi contract on the Apple iPhone 5s, space grey. The process was smooth and I had no issues. On the same day, Vodacom contacted me again to confirm some of my details. The lady I spoke with said that I can expect delivery of the contract phone on 8 April 2016. On 8 April 2016, at 16:00, I contacted RAM couriers to enquire about my delivery. At this stage, Vodacom still didn't supply me with a waybill number and I enquired about delivery time. They said I will only receive my delivery on 11 April 2016. On 11 April 2016, after numerous phone calls between myself and Isiah, I had to cancel the contract due to their department not having stock. Isiah said he will immediately cancel the contract. Later that day, I went to a Cellucity, to take out an iPhone 6s on contract (5s CPO out of stock). The Vodacom consultant couldn't get me a contract, because my contract was still \awaiting activation\" at Vodacom online. The contract was therefore not cancelled. It has been 4 days now (and numerous attempts), and still no contract. I am not even a client yet, and receiving bad service already. "