SC
Sean C

1 reviews | Active since May 2016

30 May 2017, 07:12

Contract not cancelled as requested

<p>I called vodacom to cancel my month-to-month contract so that my last payment would be in either February or March, yet i have still been billed for April and May.</p>

0
Replies (1)
Vodacom
Vodacom's reply30 May 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team