Contract not cancelled as promised

<p>Vodacom gave me up at the credit beauru for a contract that they promised to cancel after they made a error on my name. As I phone the branch who it involves (Middelburg Mall) they have slow to no response in assisting me with something out of my control. At the end i need to spend more and more trying to clear my name for a fault from their side. This results in a bad reputation for me to get any contacts or loans in the future. UNACCEPTABLE</p>