Contract not cancelled as promised

<p>We phoned vodacom about 20 times throughout december trying to port the number to MTN. Vodacom promised us that we will be able to do it on the 1st of Jan as the contract ends on the 1st. Today is the 1st and we are still unable to port to MTN. I cannot believe that it can be so hard to cancel the contract as promised. I phoned the customer service 3 times already and nobody can help. </p> <p>Please sort this out. disgusting service. </p> <p>My other contracts are also with vodacom and I will not be renewing with them. I will be going to the CPA .</p>