Contract not cancelled as promised.

My contract was not cancelled as the consultant promised me it would be. Reasons being as follows.<br> 1.) Overcharge for services rendered.<br> 2.) Breach of contract (Raising prices near end of contract, in clear violation of prev agreed prices).<br> 3.) Constant service failures, and slow data transfers, resulting in increased data usage to repair or redownload incomplete data downloads.<br> <br> I used the Live chat service, 7 times I kept being disconnected for no reason. The 4th time while I was mid chat, the consultant cut me off mid sentance, and the seventh time, I was cut off again before the consultant even helped me.