Contract not cancelled and payments doubled!!!!!

I am at the end of my rope with Vodacom. I cancelled a data wifi contract because there was NEVER signal and the battery KEPT on dying in September 2014. Not only did they NOT CANCEL THE CONTRACT, but they DOUBLED my payments!!!! <br> <br> Wondering why my debit order was so high, I went into THREE different branches. It was like a zoo in there. No order or organization, staff hanging on counters and having fat conversations so loud I could barely speak to the consultant. Managers couldn't care less about customer service. NOT ONE OF THESE consultants could give me a package that works for me, and NONE of them bothered to mention my still existing data contract which I had cancelled.<br> <br> I also called Vodacom FIVE times. Speaking to managers, logging complaint after complaint, ALL of them promising to phone me back. NOTHING. I am now out of ideas how to actually get some sort of service.<br> <br> I wasn't my money refunded, I want to cancel my cell phone contract and move to another supplier. <br> <br> I also NEVER have signal. <br> <br>