Contract not cancelled after request

<p>Vodacoms service regarding contract cancellations is shocking. I had a 2 year data contract which expired on18/03/2017. I called Vodacom on 23/02/2017 and cancelled the contract, which they confirmed 100% was done, gave a reference number and everything. I then called today to cancel my normal cellphone contract, only to be told that the first data contract is not even cancelled either!! I have now been put on hold by Nomsa for over 10 minutes so far and still waiting, ridiculous!! This after having had to speak to her as the second person becuase the first call centre agent was so rude and unwilling to help. These contacts need to be cancelled immediately, this is shocking that they are just hoping people dont realise the ****!</p>