MT
Michelle T
1 reviews | Active since Apr 2019
06 Apr 2021, 10:51
Contract not cancelled after more than 3 months
I have been struggling since the 14th December 2020 to cancel a Vodacom contract. Even after conversing with several representatives at the Cancellation department as well as the Customer Services department, but to this day, the contract has not been cancelled.
What should one do to just get a contract cancelled????
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Vodacom's replyOfficial
06 Apr 2021, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team