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farieda T
1 reviews | Active since Apr 2014
28 Apr 2015, 09:50
contract not cancelled!!!
I called Vodacom to cancel my contract in march I was advised that would be the last debit and the contract was cancelled. What was I thinking that they would get this right. I was debited still this month after being told that was the last debit. I would like a confirmation of cancellation and someone to resolve this ASAP.
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Replies (1)Vodacom's replyOfficial
28 Apr 2015, 13:42Hello farieda91,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Apr 2015, 13:42
Official
Hello farieda91,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
