fT
farieda T

1 reviews | Active since Apr 2014

28 Apr 2015, 09:50

contract not cancelled!!!

I called Vodacom to cancel my contract in march I was advised that would be the last debit and the contract was cancelled. What was I thinking that they would get this right. I was debited still this month after being told that was the last debit. I would like a confirmation of cancellation and someone to resolve this ASAP.

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Replies (1)
Vodacom
Vodacom's reply28 Apr 2015, 13:42
Official
Hello farieda91,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,