contract not cancelled

It never seems to amaze me how useless service in in south africa! vodacom being no different. i called to cancel my contract and i emailed through a letter cancel the contract in april for June for 2 contracts. so plenty of time.<br> inow received a debit for the one account. when i called they said that they had only cancelled the one and not actioned the other, now need to go look for proof that i requested both to be cancelled.<br> useless bunch of *********** staff! all that will happen now is i will get a computer generated response apologising for the inconvenience and thats where it will end! I cant believe how useless and *********** the staff are at vodacom! i wonder... does vodacom employ people who can read write and speak or are they ******s answering the phones! i actually think ******s could do a better job then the people at vodacom. i expect this issue resolved today. not in 24 hours. now! get it done!!!