Contract not being canselled
<p>I have canselled my Vodacom contract both telephonically and in a Vodashop but the contract is still active.I would PLEASE like Vodacom to STOP my contract as I am not going to be paying any account anymore.Call agents are useless,service is pathetic.Spoke to a call agent who cut me off while holding for his manager.Unacceptable.Please contact me and stop the contract</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,