Contract not activated since 02 May 2017!

<p>I signed up for a new contract at the Vodacom shop in Vodaworld on 02 May 2017 for a Samsung S8 with Gift Lebese the sales consultant. My contract is still not activated and it is the 16th! My husband laid a complaint on 11 May on Hello Peter, and Dominique from Vodacom called me to investigate the matter, since then I have not received any feedback from the store or from Dominique. This is uterrly disgusting service from Vodacom, how can it take so long just to activate the contract. I am the one constantly phoning and trying to probe them for some sort of resolution, but they couldn't be bothered to get this sorted out. I am sitting with a phone that cannot be used because the sim card is not activated. I am more than happy to take my business to another service provider because Vodacom clearly cant handle a simple transactions or bother letting their customers know how and when it will all be sorted out.</p>