Contract not activated in more than a week

I got 2 iphone contracts last week Monday. My husband's was activated and his sim swop went through with no problems. I have been constantly on the phone with Vodacom and the store in the V&A and every single day the feedback is \it should work tomorrow". On Saturday the outcome was that I had no other option but to get a new number because my number was causing the issue. I told the store that"