Contract not activated due to technical error.
<p>I got a contract phone yesterday from a vodashop. I got a new simcard and paid for the sim swop.. However, the consultant (who is very nice) told me she cant activate my contract yet due to a technical error (the contract has to be activated in order for the sim swop to occur so that I can use the phone). So basically I have a new contract phone that is of no use to me. I just have to wait until the error is resolved... whenever that is :)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
This automated response is annoying me even more. I feel like just taking the phone back to the store!
This automated response is annoying me even more. I feel like just taking the phone back to the store!
Dear Nicole Prins,
Thank you for your patience.
As discussed, your query has been addressed and resolved.
Regards,
UW
Dear Nicole Prins,
Thank you for your patience.
As discussed, your query has been addressed and resolved.
Regards,
UW
Hi Ula
Thanks a lot for your assistance. Everything got sorted immediately after you made contact. Thanks a lot!
Regards,
N
Hi Ula
Thanks a lot for your assistance. Everything got sorted immediately after you made contact. Thanks a lot!
Regards,
N