Contract No: I-1 Contract No: I am writing to formally lodge a complaint against Vodacom regarding ongoing ********* practices, lack of transparency, and extremely poor customer service. For several weeks, I have been contacting Vodac

Item: Vodacom
Rating: 1
Author: Kgomotso R

I am writing to formally lodge a complaint against Vodacom regarding ongoing ********* practices, lack of transparency, and extremely poor customer service.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Aug 2025, 07:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Aug 2025, 07:51

Official