CONTRACT NIGHTMARE

Good day, on the 27 of May, I app**** for a contract online, and the Claremont store got back to me instantly. Donavan was agile and ready to help. I was approved for 2 in 1 device deal and I was delighted the total payment would be R328 for both. I was told of a once-off R209 to activate package which I paid when collecting the phones. I signed the quote and all was well I would accept a debit order on the 25th as requested for R328.00. ON THE 1ST OF JUNE 2 DEBIT ORDERS (THAT I KNEW NOTHING ABOUT) ARE REQUESTED FROM MY BANK. THEY BOUNCE AND I AM CHARGED R100 FOR EACH. I ALL AND THE CONSULTANT TELL ME THEY WILL LOG A CALL FOR THE CREDIT. TIME PASSES NOTHING HAPPENS I FOLLOW AND I'M TOLD IT WILL BE SORTED." Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you, Vodacom." On the 25th Nothing happens, I call again and I am told the debit order is set for the 27th(no notification whatsoever) It fails, and further charges are added. WHAT THE ****???? mY SONS DATA IS NOT WORKING WHAT A NIGHTMARE!!!! MY CURRENT BALANCE IS R1273.04 CALL ME PLEASE!!

SIYAMTHANDA NGOMA ***