1 reviews | Active since Mar 2009
contract never cancelled after 8 months of trying
I have cancelled a contract with vodacom in november last year , after paying it up, only to find out this year that cancellation was never done, two months ago i called vodacom to cancel the line for me and i was assured that its done, today i was shocked to notice that my 5 gig data wifi was not opening s i call them to verify if they loaded my data, they said its because my account is in arrears and that iam owing them R600 , cause the other contract was never cancelled,iam tired with vodacom , trust me i need legal advise on how to terminate their stupid contracts in court and sue their ass off , i dont want to hear or see them anymore, the stupid consultant who was assisting me told me he logged a call and the matter will be resolved in 7 days , can you believe that nonesense?
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
