Contract needs to be cancelled

Item: Vodacom
Rating: 1
Author: Webster M

I keep getting billed for a contract that has expired and needs to be cancelled. I have never agreed for the contract to be on a month-to-month basis. terms and conditions said 24-month contract

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Aug 2025, 08:06

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply21 Aug 2025, 08:06

Official

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team