KW
Kerry W
1 reviews | Active since Nov 2017
03 Mar 2023, 08:50
Contract means nothing for the consumer
Even after signing a fixed contract vodacom can increase their prices as they wish
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Replies (2)
Vodacom's replyOfficial
03 Mar 2023, 09:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2023, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
KW
Kerry W's updateReviewer Update
04 Mar 2023, 04:43Please send me the section in the ts and cs where this is allowed as i signed a contract for a fixed amount for 24 months
KW
Kerry W's update04 Mar 2023, 04:43
Reviewer Update
Please send me the section in the ts and cs where this is allowed as i signed a contract for a fixed amount for 24 months