AO
Abu O
1 reviews | Active since Mar 2010
06 Jul 2020, 10:40
Contract lines disabled despite payment last month!
Cellphone line & data line disconnected despite payment because “accounts“ “should have” posted payments made on 24 June! Lines were unlocked Friday after hours delay & this morning again! Complete insensitivity! I’ve been a contract customer for 15 years !
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Vodacom's replyOfficial
06 Jul 2020, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2020, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team