AG
Annika G
1 reviews | Active since Dec 2011
23 Jan 2023, 13:52
Contract issues still not resolved
I have contacted Vodacom multiple times now regarding my contract that was changed requesting it be changed back to the original package with no avail. This service provider is continuing to be disappointing.
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Replies (2)
Vodacom's replyOfficial
23 Jan 2023, 15:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2023, 15:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Feb 2023, 13:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted, billing explained and bundle removed. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2023, 13:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted, billing explained and bundle removed. Regards Consumer Website Team
Best regards,