Contract Issues, **** Promises

To whom it may concern,

Your customer care does not provide an email...

I've been once again let down by Vodacom as my contract was not what I was promised.

I was promised that with the “Flexi 165” contract I will be given the 5 gig data once of and because there is a promotion there will be 5gigs of data loaded each month..... this turned out to not be true and I know for sure that I was clear and direct when asking the terms and conitions over the phone and would like the recordings pulled and played back.

My innitial reason for my call to customer service was to query if I can move back to a more expensive contract and I was told I need to wait 3 months.... Thats when I was informed that my contract was not what was promised to me.

So Vodacom:

* Please obtain those recordings and listen as to the contract that was sold to me and advise why I am currebtly stuck with the opposite.

* and why I need to wait 3 months after being ****med for lack of a better word and want to take out a more expensive contract.