MB
Mikey B
1 reviews | Active since Nov 2024
07 Nov 2024, 15:50
Contract issue
I have had a contract issue that they can't resolve and it's been over 6 months. I have spoken to countless people, managers etc, and still no resolution in sight. I am beyond angry; I can't cancel without incurring more cost. I have even escalated it to ICASA with equally no help or support. Terrible service!
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Vodacom's replyOfficial
08 Nov 2024, 08:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2024, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team