Contract issue

<p>issue was resoved three months ago, i got an email from their escalations credeting my account and admitting the error.</p> <p> </p> <p>The issue is, when i renewed my contract i went for a contract going for R199. At no point was there any mention of a handset installment.</p> <p>i was credited for the handset installment after my previous post on hello peter, as the call centre could not help me.</p> <p>However two months later the handset installment has been added again, for a communications company it seems like there isnt any communication within the company</p>