DG
Debbie G
1 reviews | Active since Aug 2018
29 Aug 2018, 15:26
contract is over
This is a second complaint logged and still no response to the contract that was taken out in 2016 however only activated in 2017. I made it clear this contract must end in july 2018 as per the original contract I am still waiting for a response !!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Aug 2018, 06:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2018, 06:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Sept 2018, 14:18Dear Debbie,
As per our recent conversations,
Kindly note your query is solved.
You may refer to the email confirmation.
Warm regards,
Shad
Best regards,
Vodacom's reply03 Sept 2018, 14:18
Official
Dear Debbie,
As per our recent conversations,
Kindly note your query is solved.
You may refer to the email confirmation.
Warm regards,
Shad
Best regards,