1 reviews | Active since Apr 2017

06 Jul 2017, 13:15

CONTRACT IS INACTIVE ??? UPGRADE IS DONE

<p>After a phone call when the data is not uploaded as normal on my contract...After upgrade was done on the Internet and approved the phone was not delivered, the contract is not working, phone number change was done in the vodacom shop at woodlands mall, no phone call...lets see how good is the VODACOM SERVICE? THERE IS NOT SERVICE! ********** </p>

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2017, 14:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team