1 reviews | Active since Jul 2016

10 Jan 2017, 22:27

Contract Inactive for the past 2 months

<p>Hi,</p> <p> </p> <p>My contract has been inactive for the past 2 months and i have reached out to the customer care store in centurion and vodaworld in midrand and the customer care assistance do not know how to resolve my issue.</p> <p> </p> <p>My contract has been working as expected and suddenly stopped working for the past two months i have the below reference numbers and my issue is still not resolved.I was told in the centurion store that my contract has been blocked by mistake as there was another contract that was suppose to have been blocked.</p> <p> </p> <p>Centurion Store : INC ********** 99936 - Munzhedzi - 3rd of January 2017</p> <p> </p> <p>Vodaworld : 1- ********** 089455 - 9th of January 2017</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team