CE
Chantelle E
1 reviews | Active since Feb 2021
23 Aug 2025, 14:18
Contract headache
I've tried to cancel my 2 contracts with Vodacom, if I get through, I can barely hear the consultant on the other end - then I get **** to when I can finally hear them. I have not received an SMS or email with the so-called cancelation quote, and I need to cancel as quickly as possible.
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Replies (2)CE
Chantelle E's updateReviewer Update
23 Aug 2025, 15:16Got through to Ronald, thanks Ronald.
CE
Chantelle E's update23 Aug 2025, 15:16
Reviewer Update
Got through to Ronald, thanks Ronald.
Vodacom's replyOfficial
23 Aug 2025, 16:05 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply23 Aug 2025, 16:05
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team