TM
Thelma M

1 reviews | Active since Oct 2022

20 May 2024, 10:52

Contract ghosts & billing error of epic proportions at Vodacom

I cancelled a contract in 09/2022 but it currently got reactivated when I got a new contract. I have called Vodacom multiple times the only thing I get is adjustment of my bill which is a problem on its own. The bill doesn't add up when I did the math the bill came toR1 066.91 their bill is 1 667.43. Check your Vodacom bill with a calculator.

0
Replies (1)
Vodacom
Vodacom's reply20 May 2024, 12:08
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team