Contract from hell!!!

Last month I made a payment to my Vodacom account and I was notified that no payment was received. I went back to the Vodacom store in Bridge city where I made the payment, the consultant gave an attitude. After explaining my case I was given a number to call and send proof of payment. Proof of payment was sent but still nothing has been done. Vodacom decided to suspend my lines rather to allocate the payment. I have been a contract holder since 2019, I really don’t understand why Im getting this treatment. I will cancel all my contracts and move elsewhere. *** (number currently reachable on as the lines are being suspended). May this matter be treated with urgency because I’m really disgusted. Vodacom really makes Me sick and Im going on social media with this.