1 reviews | Active since Aug 2017
<p>I've just taken a contract from Vodacom, from the 2nd of August I cannot use my phone , if Im lucky Im able to use it for half a day and than I will get a message saying my account has been suspended as to why I do not know and everyday since that day I have to call the Call centre and they just say they will resset after that it will work for half a day again up to today. I am so disgusted and I wish I can cancel this contract it has been nothing but a headache and nobody seem to assist, the last person I spoke to on Saturday the 5th around 21h00pm she said I maybe assisted on Monday the 7th and that is not guaranteed so I have a phone , a new one but I cannot use. I wonder how many more problems I will encounter with this service provider cause at the moment i'm so ****ed!!!!!!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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