Contract ***** from Vodacom - not upholding promised 1GB for 24 months as advertised

Vodacom has lured me into a contract with false promises and does not honour what was promised (in front of witnesses). They had advertised in one of their brochures R165 of airtime and 1GB free data for 24 months together with a device. I went for it and on their system the 1GB did not show. All 3 attending sales consultants and the attending branch manager all promised that if it is printed on the brochure, I will get it. We even wrote it on the contract which was submitted to Vodacom.

Now I have complained my way through Vodacom, without getting reply's, with wrong statements that my complaint has been filed and escalated (which I later found out never happened, because the profile at Vodacom did not show anything). I told the consultants right from the start that without the 1GB I don't want to have the contract.

It has been 6 months now and the responsible people are refusing to take calls and if they do by mistake, they "will take care of it and call me back".

This service is terrifying and *****. They advertise and promises products which they won't fulfil and cause financial damage of over R3,500 over the duration of the contract. This is outrageous.