Contract *****

Good day 05 November 2019 i app**** for a contract at vodacom online during the online application i agreed to a contract of 279x24months so last year 2020 i check my vodacom app when am i due for a upgrade it showed that i can upgrade in 2021. 08 February 2021 i checked my vodacom app again to see when is my upgrade now it shows that my contract is ending only November 2022. I then contacted vodacom about the issue they escalated a case on monday and said that there's a turnaround time of 48hours so today i went into the vodacom app to see my query then i saw that its resolved no one at vodacom contacted me to tell me what was the outcome . I then contacted them again asking them why was it resolved without feedback they said that i agreed to the contract of 36 months i then on 08 February 2021 requested the recording of november 2019 when i agreed on a 24 months contract today they said they have to escalate another query into the recording now they say it takes 72hours for the investigation i have proof of my online applications of R279x24 and not the contract of 279x36 as they say what is my options to close the doors of vodacom south africa