Contract *****!!

<p>Hi, </p> <p> </p> <p>My mother currently has 3 contracts with Vodacom, being a loyal customer since 2005! </p> <p> </p> <p>However, one of the contracts was due for an upgrade in January 2017. We were not notified of this. Suddenly, she is paying an additional R400 p/m due to someone making the upgrade **********ly.</p> <p> </p> <p>Vodacom has been of no help whatsoever until this day. Our numbers are now blocked off as she is being charged with "late payments" - of which she refuses to make due to Vodacom being careless!</p> <p> </p> <p>The concern now comes with, what security measures does Vodacom have if such issues happen easily and what kind of staff do they hire if this happens to be an inside job.</p> <p> </p> <p>HIGHLY DISAPPOINTED WITH VODACOM.</p>