CONTRACT *****
i cancelled my contract after 24 months just for it the to be upgraded the next day **********ly. I DID NOT REQUEST A UPGRADE, but i requested for it to be cancelled, just for someone to change it without my knowledge .This is completely unacceptable and ********.
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Replies (2)
Vodacom's replyOfficial
03 Nov 2017, 13:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Nov 2017, 13:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Nov 2017, 08:28Good day
Please accept our sincerest apologies for the inconvenience caused. Please reply to my email for further assistance.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2017, 08:28
Official
Good day
Please accept our sincerest apologies for the inconvenience caused. Please reply to my email for further assistance.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,