CG
Coba G
1 reviews | Active since Aug 2022
01 Sept 2022, 14:45
Contract fees for deleted number??
I have not had a contract with Vodacom for over 6 years. I paid up my contract and received NIL statement before I moved to MTN. In fact they deleted my number from their system and when I wanted to continue using my same number I was told its deleted and I need to get a new number. Now after all this time I am being phoned by MBD attorneys and told I owe Vodacom money. Prescribed debt if any. Do me a favour loose my new number or face harassment consequences!!!!! If YOU deleted my number off your system how can you still charge me for contracts if the number dont exist!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Sept 2022, 08:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
