MM
Matsheko M

1 reviews | Active since Dec 2009

04 Jan 2018, 14:25

contract extended without my permission

vodacom is charging for the data that the contract has expired in August, i have made calls and reversals from the bank but they are still charging for the unsued data. the sim card is not even working. i wan my money back a specified on your customer service mail.

0
Replies (2)
Vodacom
Vodacom's reply04 Jan 2018, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Jan 2018, 10:45
Official

Good day Matsheko,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see email sent to your @bmw.co.za.

Regards
RO